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Guidance on building better digital services in government
Clarice Chan is a Presidential Innovation Fellow applying human-centered design to solve usability challenges at scale. With a background in product management, user-experience, and design thinking, Clarice is focused on digital transformation and service delivery modernization at the Department of Veterans Affairs.
Working in U.S. government sharpened all of my product skills. Here are four practices that techies in any sector can use to build empathetic, effective products.
Government is a great place to work for technologists, data scientists, designers and entrepreneurs who want to serve and solve problems for the American people.